1.Being the Information Systems partner monitoring, maintaining and nurturing critical business systems at the highest level, ensuring complete confidence from all users and bolstering their productivity. 2.Benchmarking the practice of being humble enough to admit that someone else is better at something and wise enough to try and learn how to match and even surpass them at it. 3.Be an expert power user of D365 (Finance & Operations), always being irrevocably in the learning mode (always above the 45-degree slope), and expecting the same of anyone with whom I come into contact.